All sales are final. No refunds, exchanges or cancellations: It is agreed that if I do not accept and pay in full for the merchandise covered by this agreement in accordance with the terms thereof, any payments made on the account may be retained by DNK Formals as compensation to them for storage charges, cost of insurance, expense and depreciation of the merchandise held. It is further agreed that no title to this merchandise shall vest in me until I have paid for the same in full accordance with the terms of this agreement.
Special Orders-In Store
All Special orders require 50% down plus a shipping charge. All sales are final no refunds or exchanges. A deposit is required before ordering. We are not responsible for sizes or fabric dye variation. While every attempt is made to standardize these shades, it is technically impossible to guarantee identical color matches throughout the season. We are not responsible for delays in shipping by the manufacturer. All merchandise must be picked up and paid in full prior to the wear date stated above and prior to leaving our store. Any merchandise not picked up on or before the wear date becomes the property of DNK Formals. If DNK Formals is unable to order your dress, your deposit will be refunded.
Online Orders All online orders require payment in full. Due to the nature of the garments and other items being sold, we do not accept any returns, exchanges, or cancellations after you have submitted your order. Please be sure to measure carefully; YOU ARE RESPONSIBLE for selecting your own size. A measuring guide and size chart are provided as a reference to help you. We recommend ordering the size that accommodates your largest measurement, but you are responsible for the final decision. On any orders shipped within Texas appropriate sales tax will be added to your balance.
In order to keep the site current with our latest fashion ideas, we frequently change the merchandise offered. This means that we cannot guarantee that an item displayed on a previous visit to the Site will still be available when you visit again. We reserve the right to make changes to the Site without prior notice.
All layaways require 25% down plus a $10.00 garment bag for storage. Once a dress is put on layaway it is considered sold. Layaways require a monthly payment. Layaways must be paid in full before wear date. If merchandise is not paid and picked up before wear date, it becomes property of DNK formals and customer will forfeit all deposits already paid.
Tuxedo Rental Agreement
Customer assumes responsibility for returning the tuxedo and all rental accessories in good condition by the specified date and time. A daily late return charge of $50 per day will be due upon return to any late returning merchandise. Furthermore, customer is responsible for up to 50% cancellation charge if the tuxedo order is canceled after arriving at our store. NO CREDIT WILL BE ISSUED DURING APRIL AND MAY. Customer further agrees to pay for any resulting damages or lost merchandise while in customer’s possession. The ACCIDENTAL DAMAGE WAIVER (ADW) relieves the customer of any additional charges resulting from ACCIDENTAL DAMAGES while the merchandise is in the customer’s possession. The ADW does NOT protect or relieve the customer from any charges resulting from malicious damages or lost merchandise while in the customer’s possession.
Alterations Alterations are an additional fee. Cost of alterations depend on what alterations are needed on the dress. Alterations are by appointment only. We require at least three weeks before your wear date to alter. We only offer alterations to dnk customers on dresses purchased directly from dnk Formals. We do not alter dresses from any other stores or dnk dresses purchased through a third party. To make an alteration appointment please call (806) 570-4397